Author Topic: Establishing a New Customer discount coupon  (Read 1558 times)

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David M. Graham

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Re: Establishing a New Customer discount coupon
« Reply #3 on: December 09, 2008, 02:46:24 PM »
I discovered that the coupon codes did not match.

The checkout system does not check to make sure that a coupon record is returned.

The admin configuration setting does not check to make sure that a coupon record exists.

Therefore, the issue is not handled gracefully.

David

zip1

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Re: Establishing a New Customer discount coupon
« Reply #2 on: December 09, 2008, 05:33:18 AM »
I looked over the code stock code for 6.2 b2b 13.2  that handles this and did not see anything wrong at first glance, except for the code to send an email to the store owner. If the customer is getting the welcome email then they should be getting the code with it, if enable and setup. I did not do a test  to double check to see if it is actually working.

if you created the voucher, then entered the code into conguration > my store > Welcome Discount Coupon Code. Then it should be picking this code up.   This does use the tep_mail_function, and the link for the coupon code is a html link, so configuration > email > Use MIME HTML When Sending Emails needs to be set to true so the link is not removed by the tep_mail function. 

There may also be other reason for it not to work, Like some add on contribution for create accounts that is interfering with this code.

Tom

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Establishing a New Customer discount coupon
« Reply #1 on: December 08, 2008, 01:43:42 PM »
We tried to establish a coupon for new account members in the Vouchers/Coupon section of Admin. When we iniated the process, the system did not attach the coupon code to new customer welcome e-mail.  CRE Loaded needs to have this functionality work the first time it is set-up without making alterations or fixes to their software application.  I welcome any comments on this topic.