Feature Request: Editable fields in order editor

[CypherUK]

Excellent!!

[David M. Graham]

FYI - I have located a "rate this post" modification and we'll apply that to the forums in the near future.  Also slated for addition is a "Solved" marker mod.  This should help make the forums MUCH more useful in generating support content for all.

David

[David M. Graham]

I have been thinking roughly along those lines, though more in terms of forum and wiki extensions.  Definitely a direction we want to go.

David

[CypherUK]

Sorry if this is a little off topic.

Just thinking that with the constant flow of ideas/feature requests. Could it not be a good idea to use a portal/software like http://uservoice.com/ ?

It would give users the chance of making their own feature requests or voicing their own ideas and then other users could 'vote' on said request/idea, The the EOS dev team could cherry pick the best and most voted for ideas/features for possible development.

Again, Just an 'idea'

Regards

[David M. Graham]

As usual, there are a number of developing options, some of which may be more rapidly deployable than others.  I would expect for example, that some form of Stone Edge Order manager support will precede POS support.

David

[Ivar]

Hello
Okay.. sounds reasonable..
I'm glad to hear this is considered in this project.
Many stores, as my own, do both web and in store sales.
A POS system with barcode scanner support, would really help allot. 

//Ivar

[zip1]

Hi

POS system as in Point of Sale?
This is really something that should be considered in this project... at least support to other known POS systems

//Ivar

Yes a POS or Point of Sale system,  since many store owner try to use a cart as such. Mostly for phone orders. As far a usability with other POS and management systems,  we are keeping that in mind as some of the database tables are reorganized.

Before a working POS of Phone order systems can be written several items must be accomplished.

Should a POS or Phone order is should it be includes or a separate stand alone item.

The next largest hurdle is to have the admin use the modules and classes the cart uses to process orders. But changes to these are not finished.

Most likely such work won't start until EOS is through the Alpha phase of development


Tom

[Ivar]

I did some work on a POS system based on some early EOS code.  One of the items that would be really needed is to have the module system attached to the order edit, and order create parts. This would eliminate a lot of those calculation that take place in the edit order form that don't match what is happening in the catalog side.

Hi

POS system as in Point of Sale?
This is really something that should be considered in this project... at least support to other known POS systems

//Ivar

[David M. Graham]

I'm rather interested in building Admin modules which extend and/or complement the functions in the catalog modules.

Example - adding a capture_process method which can capture previously authorized transactions at time of shipping.   A serious need in many jurisdictions where eCommerce is subject to mail order laws requiring this type of transaction management.

David

[zip1]

One of the items I start addressing issues in the zone/tax system I change the way zones and countries are identified and handle in the cart.  I switched to using the country  and zone ISO codes.  Also there is now reference tables in the database for countries and zones which are actually states/provinces. so it is a lot easier to add and remove countries via an admin interface. 

I did some work on a POS system based on some early EOS code.  One of the items that would be really needed is to have the module system attached to the order edit, and order create parts. This would eliminate a lot of those calculation that take place in the edit order form that don't match what is happening in the catalog side.

[David M. Graham]

I think so.  Another big issue for me is a need to provide CONSISTENT handling of orders at the greatest speed consistent with accuracy.

This should help.

David

[Ivar]

Hello David

I'm glad you are addressing the shipping and tax charges (problem)! This was also something i had to modify in the order editor for it to work in our shop.

Anyway.. i like your plans for the order editor.. it's the hart of all business to be able to process orders in a correct and functioning manner.

//Ivar

[David M. Graham]

Hello again

A nother feature request from me

Today in our CREloaded shop, we have additional editable fields in the order editor.
In addition to those that are editable in EOS today, we got Product Name and Unit Price field editable.

In addition i have made an extra ot_custom field that we can add extra fees or discounts when making manual inShop/phone orders., just below where the Sub-Total is displayed.

These are features at least we use quite often.

//ivar

I have a number of ambitious objectives for the admin order editor.  The highest priority is to convert it to actually process updated shipping and tax charges in a manner similar to the catalog checkout processing.

Another is to keep it as compliant as possible with generally accepted accounting practice.  One of those principles is that you just don't get to overwrite mistakes.  You may ADJUST for them, but you can NOT change them.

So, my current thought is that while some equivalent functionality is very very likely, it is more likely that it will result in a traceable change which is somewhat limited in comparison to what you describe.  IE, you may be able to click a button to add an "adjustment entry", which will allow you space to enter a reason for the change.

Also, before we add more capabilities like that, we will be adding admin activity logging to prevent these things from being done without the store owner becoming aware of it, and admin access levels will be made more granular so that orders may not be edited by unauthorized staff.

Adding the ability to actually capture a previously authorized transaction to the admin may well shape how this turns out.

David

[Ivar]

Hello again

A nother feature request from me

Today in our CREloaded shop, we have additional editable fields in the order editor.
In addition to those that are editable in EOS today, we got Product Name and Unit Price field editable.

In addition i have made an extra ot_custom field that we can add extra fees or discounts when making manual inShop/phone orders., just below where the Sub-Total is displayed.

These are features at least we use quite often.

//ivar