CRE Loaded: You’ve Lost That Loving Feeling…
In an unpublished article I started on October 15, I stated “Kerry Watson’s new article was posted today on ecommerceguide.com. You can find it at: http://www.ecommerce-guide.com/news/news/article.php/3777841 . It is entitled, “Can Iozzia Get the CRE Loaded Love Back?”. The short answer is no.”
While I still think I blew off a bit more steam than I want to publicize so quickly after Chain Reaction’s devastating implosion (or indeed – at all), events since then have made me reconsider addressing the issue in this venue though not the conclusion of my initial paragraph. First off was the management of the all too expected eruption of steam following Sal’s “grand return” and the unbanning of a number of long time community members who were neither happy at being banned, or impressed with claims of change. One of the most vociferous was Michael DesMarais of Supreme Center Hosting .
Mr. DesMarais’s persistence in holding a grudge does credit to his French ancestors. His comments more than met the definition of “sharp”, but were truthful within the limits of my knowledge. Which did not make them especially welcome to the Chain Reaction Ecommerce ™ crew. What followed was a classic flamefest – which Michael details in a blog entry entitled “CRE tells communtiy to get F**ked” .
While I don’t support his use of the vernacular, his description of the unprofessional behavior of the Chain Reaction staff and Mr. Iozzia’s tolerance of it is pretty much correct . This does not bode well for Chain Reaction’s future.
Not content with releasing some pressure within the community, several of the offended parties proceeded to spread their ire around the net, in posts such as Mr. DesMarais’ blog entry cited above, and in Laura Wheeler’s blog - particularly her CRE Loaded’s Bad Business Example post. This was just the beginning of the fracas.
Apparently, a number of Chain Reactions customers were contacted via email by the new 273 Loaded Project. Mr. Iozzia’s response can be seen in the companies forums. In the interest of preserving the content, I’ll quote it here – “
Recently we have seen some pretty disturbing counterfits of CRE Loaded. Many of you have received emails about a offering named 273 Loaded. We are not affiliated with them in any way, we have no official development communications, nor did we authorize them to contact any of our users.
While we welcome competition and forks of CRE Loaded code, we do not welcome raw re-distrobution of our commercial offerings with no added value to the store owner and no value to the community.
Typically these sites are run by people that will not give their names or official company locations or phone numbers. Anyone doing business with these kinds of people end up here on our forums later regreting it, and looking for help. Often having to pay us for legit code and support after having paid someone else as well.
Here are CRE Loaded you can get the official standard for free, here you can get community support. If you want the Pro or B2B we will glady sell it to you, and then provide you official guaranteed support. If you want to share CRE with your friends or hack it or tape the source code to a cat and make funny youtube vidoes you are welcome to do it.
Just do not attempt to misrepresent your offering as CRE Loaded. We will protect our brand, our community and our customers.
To those that find themselves hurt by such activities, contact us and we will work with you to get you going with official products and support.
To those that purpetrate such fraud under the guise of GPL, as my father often said, “I’ll give you something to blog about”.
_________________ Regards, Salvatore Iozzia Founder and Chief Visionary Officer (Evil Overlord) Chain Reaction Ecommerce Inc. Makers of CRE Loaded Official CRE Loaded Hosting at www.chainreactionweb.com"
A look at the 273 Loaded Projects website yesterday looked more like the usual Open Source project website than a “raw re-distrobution of our commercial offerings with no added value to the store owner and no value to the community.” – and an attempt to reach the site today retuned a 509 – Bandwidth exceeded error (often a sign that the host has shut down the site, especially when seen in the early days of a month).
In the meantime, Chris at oshelpers.com, after a brief bout of harrassment from Chain Reaction lawyers appears to be gaining some support from Chain Reaction – or at least a reprieve from their Cease and Desist demands, possibly because HIS branch/expansion requires his customers to buy CRE Loaded B2B from Chain Reaction. See Magnum MVS at oshelpers.com for details.
I found a particular resemblance to the Gleiwitz Incident in this combination of events particularly given the use of Chain Reaction’s recently discarded marketing materials and other images clearly modified from Chain Reaction Webs site in the promotion of the Magnum MVS. This resemblance was furthered by the spate of abusive and intimidating private messages to community vendors by none other than Salvatore Iozzia.
Its all rather tedious you know. Great amounts of time are wasted by this pompous, arrogant, egotistical tripe. As one community member put it:
"I am not freecreloaded.com I am not 273loaded.com Don't ask me about either I don't care... GPL is GPL Don't ask me what I know, I wouldn't tell you if I did Playing these PM games is childish and stupid. Grow up.If any osc varient needs my assistance for anything please ask,but don’t waste my time with “he said she said bs” ‘
Well said!! That pretty much sums up our feeling on the matter. We are here to provide persistent support for users of all osCommerce variants. We will go to the CRE Loaded forums to do so from time to time as well because we are community members with friends there. But we no longer much give a damn whether Chain Reaction survives or succeeds. They’ve lost that loving feeling…
6 Responses to “CRE Loaded: You’ve Lost That Loving Feeling…”
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November 4th, 2008 at 11:41 am
I do think it relevant to point out that I wrote my “CRE’s Bad Business Example” article BEFORE the upheaval and leadership changes, and before Sal unbanned the forum members. I was never in the middle of any of the fracas on the forums, nor will I be. I know more than I have published, and I have been privy to comments and conversations that have not made their way into my blog posts, nor will they.
I have been asked by Sal to review Pro and B2B. I am currently in the process of setting up the install of B2B for an actual client, so that it is being tested under live operating conditions, and under the needs of a real store owner.
That said, I’m seeing many things that do not bode well for CRE.
In 8 years of working with startups and business owners, I’ve seen just about every business situation. There are a lot of alarming indications with CRE at this time.
Laura
November 7th, 2008 at 6:15 pm
Your point about the time line on your posts is well taken, my apologies for not making that clear.
I look forward to seeing the results of your review.
November 15th, 2008 at 5:01 pm
Now that 273Loaded.com is back up, it is time for a quick review of the site.
First, the appearance is SHARP. Simple but well executed it does not distract from the content but presents it clearly and cleanly.
Next, it appears to be fairly well organized. The site is simple, with forums, demos and a core cart installation over the top. Not bad.
The forums are an abbreviated form of the CRE Loaded forums, at least in terms of forum titles and organization. The benefit of youth. The moderators user name is random.store.owner. Whats up with that??
Content / Policy wise, not so well on first look. A login creation is REQUIRED before downloading 273 in any of its three distribution forms. The forum rules are similar to those of CRE Loaded – restrictive of commerce and content in terms of competition to the site owners. While it remains much too early to jump to conclusions, indications are that Salvatore may have called this one right – unless of course, he designed the site himself…….
February 2nd, 2009 at 5:33 pm
“In the meantime, Chris at oshelpers.com, after a brief bout of harrassment from Chain Reaction lawyers appears to be gaining some support from Chain Reaction – or at least a reprieve from their Cease and Desist demands, possibly because HIS branch/expansion requires his customers to buy CRE Loaded B2B from Chain Reaction. See Magnum MVS at oshelpers.com for details.”
I’d like to comment on this briefly.
Yes, CRE did stop sending Cease and Desist letters which is good. We should actually be the ones sending them letters as they stole a piece of wording from our site. They snatched the words “Multi Warehouse Shipping” which was seen on creloaded.com shortly after the Magnum MVS release and after Sal decided to prepackage the default osCommerce MVS contribution with CRE B2B 6.3.
However, I could care less about that. What I am pissed off about still is that Sal set me quiet by promising to port over our old crelance reviews and here we are 6 months or so later and there has been 0 progress towards that. I doubt that I’ll ever see this take place.
Finally, I’d also like to comment on the fact that our Magnum pricing scheme was based on the CRE 6.2 scheme and we did not expect CRE to jack their prices for their B2B version by an additional $245. We’ll be releasing an update in regards to that.
Thanks for listening,
Chris
February 4th, 2009 at 12:35 pm
Your comments are appreciated, Chris. I suppose Sal probably felt justified in using Multi Warehouse Shipping as a description for this integrated feature because we had developed plans for a more cleanly implemented system that would have resulted in much lower maintenance overhead for the cart to which we had assigned this name before 6.2 was even released. Begs the question of why CRE integrated code contributed to osCommerce rather than entrusting the task to their own development staff but, it does explain it.
I think these two issues – the $245 price increase and the complete destruction of CRE Lance reviews speak to the question of just how important third party vendors are to Chain Reaction. The answer is clearly not much. I’m looking forward to demonstrating just how different StrikeHawk eCommerce’s approach is during the coming year.
February 21st, 2009 at 10:54 am
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